Got a question? We’ve got answers!
GENERAL CASINO QUESTIONS
- Are U.S. players eligible to play at Highway Casino?
- What is the legal age to create an account at Highway Casino?
- What games can I play at Highway Casino?
- Are games at Highway Casino fair?
- Can I refer a friend?
MY ACCOUNT
- Can I have more than one account at Highway Casino?
- How can I change my personal details if they are incorrect or outdated?
- How do I verify my email?
- How do I reset the password?
- Who should I contact if I have questions about my account?
- How do I turn off my subscription to promotional emails?
- How do I check my betting and account history?
BONUSES
- What is a Welcome Offer?
- Do you offer any no deposit bonuses?
- Is it allowed to play all games with a bonus?
- How do I claim a deposit bonus?
- What are the terms of your bonuses?
- What is turnover?
- I cannot receive a bonus. What should I do?
DEPOSITS
- How do I deposit?
- How do I deposit with BTC, LTC, ETH, BNB, XRP, SOL, USDT, USDC, ADA or SHIB?
- How long does it take to process a transaction to my Highway Casino account?
- Are there any fees applied to my deposit?
- What currencies does Highway Casino support?
- What payment methods do you accept?
- Why did my deposit not go through?
- Can I cancel my deposit?
CASHOUTS
- How do I cash out my winnings?
- Are there any fees applied to my cashout?
- What should I do if my bank does not support the transaction?
- Can I cancel my cashout request?
- I can’t cash out my winnings. What should I do?
SPECIAL FEATURES
- How do Thrilling Chases work?
- How does the Bonus Shop work?
- How does the Advent Calendar work?
VIP PROGRAM
- What is a welcome offer?
- Do I get good customer service before I have a personal VIP Manager?
- What is a personalized cashback program?
- How does a personal coupon work?
SECURITY
- Is it safe to submit personal documents to Highway Casino?
- Is it safe to make transactions with Highway Casino?
- How do you keep my personal data secure?
- Can I request to remove my personal data?
TECHNICAL MATTERS
- I can’t log in, what should I do?
- My game doesn’t work, what should I do?
- What happens if the Internet connection is unstable or the Internet suddenly disconnects?
- Which browser should I use to play at Highway Casino?