Got a question? We’ve got answers!

Top Questions

  • How do I make a deposit?
  • How long does it take to cash out my winning?
  • What Welcome Bonus do you offer?
  • Where can I find my free spins?

Casino Questions

  • Are U.S. players eligible to play at Highway Casino?
  • What games can I play at Highway Casino?
  • Can I try your games for free?
  • Do you offer video poker?
  • Are games at Highway Casino fair?

My Account

  • What is the legal age to create an account at Highway Casino?
  • Can I have more than one account at Highway Casino?
  • Who should I contact if I have questions about my account?
  • How do I turn off my subscription to promotional emails?
  • How can I change my personal details if they are incorrect or outdated?


  • Is it safe to make transactions with Highway Casino?
  • Is it safe to submit personal documents to Highway Casino?
  • How do you keep my personal data secure?
  • Can I request to remove my personal data?


  • How do I deposit?
  • What payment methods do you accept?
  • What currencies does Highway Casino support?
  • How long does it take to process a transaction to my Highway Casino account?
  • Are there any fees applied to my deposit?
  • Can I cancel my deposit?
  • How do I deposit with BTC?


  • How do I cash out my winnings?
  • Can I cancel my cashout request?
  • I can’t cash out my winnings. What should I do?
  • What should I do if my bank does not support the transaction?
  • Are there any fees applied to my cashout?


  • What is a welcome offer?
  • How do I claim bonuses?
  • I cannot receive a bonus. What should I do?
  • Is it allowed to play all games with a bonus?
  • What is the wagering requirement?

Technical Stuff

  • What devices are compatible with games?
  • Do I need to download Highway Casino software?
  • What happens if the Internet connection is unstable or the Internet suddenly disconnects?
  • Which browser should I use to play at Highway Casino?
  • Why can’t I log in to my Account?